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var(--border);text-align:left;border-radius:4px;justify-content:space-between;align-items:center;gap:8px;width:100%;min-height:34px;padding:5px 8px;font-size:12px;display:flex}.project-filter-options{z-index:20;border:1px solid var(--border-strong);background:var(--surface-elevated);top:calc(100% + 4px);border-radius:6px;max-height:340px;padding:4px;position:absolute;inset-inline:0;overflow:auto;box-shadow:0 8px 24px #0005}.project-filter-options button{text-align:left;justify-content:space-between;align-items:center;gap:8px;width:100%;padding:5px 8px;font-size:12px;display:flex}.project-filter-options button:hover,.project-filter-options button[aria-pressed=true]{background:var(--surface-active)}.project-filter-options small{color:var(--text-muted);margin-top:3px;display:block}.list-sort-hint{color:var(--text-muted);margin-top:8px;font-size:10px}.inbox-refined .ticket-row{padding:11px 12px}.inbox-refined .ticket-row-context{margin-top:8px}.inbox-refined .ticket-row-footer{margin-top:5px}.inbox-refined .conversation{min-height:0}.inbox-refined .conversation-header{padding:9px 18px}.inbox-refined .client-toggle{display:inline-flex}.inbox-refined .ticket-metadata{gap:7px}.inbox-refined .ticket-metadata select{background:0 0;border-color:#0000;max-width:180px;font-size:12px}.inbox-refined .ticket-metadata select:hover:not(:disabled){background:var(--surface-hover);border-color:var(--border)}.inbox-refined .assignment-line{font-size:11px}.ticket-action-menu{position:relative}.ticket-action-menu summary{cursor:pointer;border-radius:4px;padding:5px;list-style:none}.ticket-action-menu summary::-webkit-details-marker{display:none}.ticket-action-menu summary:hover{background:var(--surface-hover)}.ticket-action-menu>div{z-index:15;border:1px solid var(--border-strong);background:var(--surface-elevated);border-radius:4px;min-width:175px;padding:4px;position:absolute;top:100%;right:0}.ticket-action-menu button{text-align:left;width:100%;padding:8px;font-size:12px}.ticket-action-menu button:hover{background:var(--surface-hover)}.inbox-refined .conversation-scroll{padding:14px 20px}.inbox-refined .message-list{gap:12px}.inbox-refined .message{background:0 0;border:0;border-radius:2px;width:100%;padding:8px 10px}.inbox-refined .message-support{border-left:2px solid var(--project-color);background:var(--surface)}.inbox-refined .message-note{border:1px dashed var(--warning)}@supports (color:color-mix(in lab, red, red)){.inbox-refined .message-note{border:1px dashed color-mix(in srgb,var(--warning) 50%,transparent)}}.inbox-refined .message-note{background:var(--warning)}@supports (color:color-mix(in lab, red, red)){.inbox-refined .message-note{background:color-mix(in srgb,var(--warning) 7%,var(--surface))}}.inbox-refined .message-author{margin-bottom:5px}.inbox-refined .message p{white-space:pre-wrap;line-height:1.55}.inbox-refined .composer{border:0;border-top:1px solid var(--border-strong);border-radius:0;flex-direction:column;flex:0 auto;margin:0;padding:8px 18px 10px;display:flex;overflow:hidden}.inbox-refined .composer-heading{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.inbox-refined .composer .composer-identity{margin:0}.inbox-refined .composer textarea{min-height:56px}.inbox-refined .composer-note{border-top:2px solid var(--warning)}.inbox-refined .composer p[role=status]:empty{display:none}.inbox-refined .composer p[role=status]{margin-top:5px}.customer-drawer{z-index:30;background:var(--surface);border-left:1px solid var(--border-strong);flex-direction:column;width:min(350px,100%);display:flex;position:absolute;inset:0 0 0 auto;box-shadow:-12px 0 32px #0004}.customer-drawer>header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:10px 14px;font-size:13px;font-weight:600;display:flex}.customer-drawer-body{flex:1;min-height:0;overflow-y:auto}.customer-drawer .customer-panel{padding:12px 16px}.customer-drawer-shade{z-index:29;background:#0005;position:absolute;inset:0}@container (min-width:700px){.inbox-refined .inbox-panels{grid-template-columns:320px minmax(0,1fr)}.customer-drawer-shade{display:none}}@container (min-width:1100px){.inbox-refined .inbox-panels{grid-template-columns:360px minmax(0,1fr)}}@container (max-width:699px){.inbox-refined .conversation-header,.inbox-refined .composer{padding-inline:12px}.inbox-refined .conversation-scroll{padding:12px}.inbox-refined .conversation{min-height:500px}}.inbox-refined .project-marker{width:auto;min-width:20px;padding-inline:3px}.inbox-refined .ticket-metadata select{field-sizing:content}.inbox-ticket-search{border:1px solid var(--border);min-height:32px;color:var(--text-muted);border-radius:4px;align-items:center;gap:7px;margin-top:7px;padding:5px 8px;display:flex}.inbox-ticket-search:focus-within{border-color:var(--accent)}.inbox-ticket-search input{width:100%;min-width:0;color:var(--text-primary);background:0 0;font-size:12px}.inbox-ticket-search input::-webkit-search-cancel-button{display:none}.inbox-ticket-search button{flex-shrink:0;padding:2px}.inbox-refined .ticket-list-header{flex-shrink:0}.inbox-refined .ticket-list{overscroll-behavior:contain;flex:1}.inbox-refined .conversation-panel{overflow:hidden}.inbox-refined .conversation-scroll{overscroll-behavior:contain}.inbox-refined .conversation-header h2{margin-top:5px}.inbox-refined .note-banner{margin-bottom:5px}.ticket-timeline-event{color:var(--text-muted);flex-wrap:wrap;justify-content:center;gap:3px 8px;padding:2px 8px;font-size:10px;line-height:1.45;display:flex}.ticket-timeline-event time{white-space:nowrap}.inbox-refined .sent-attachments{flex-flow:wrap;align-items:flex-start;gap:6px;margin-top:6px}.inbox-refined .sent-attachments .message-file{border-color:var(--border);background:0 0;flex:0 320px;grid-template-columns:20px minmax(0,1fr) auto;align-items:center;gap:8px;width:100%;max-width:100%;min-height:44px;padding:7px 8px;display:grid}.inbox-refined .sent-attachments .message-file-image{grid-template-columns:128px minmax(0,1fr)}.message-file-icon{color:var(--text-muted)}.message-file-info{min-width:0}.message-file-info>a{text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.message-file-info>small{margin-top:2px;display:block}.message-file-open{color:var(--accent);white-space:nowrap;justify-self:end;align-items:center;gap:3px;font-size:11px;display:inline-flex}.message-file-image .message-file-open{grid-column:2;place-self:start}.message-file-thumbnail{background:var(--background);border-radius:3px;grid-row:span 2;place-items:center;width:128px;height:88px;display:grid;overflow:hidden}.message-file-thumbnail img{object-fit:contain;width:128px;height:88px}.message-file-thumbnail>span{text-align:center;color:var(--text-muted);justify-items:center;gap:5px;padding:8px;font-size:10px;display:grid}.inbox-refined .composer-area{max-height:48%}.composer-body{overscroll-behavior:contain;flex:auto;min-height:56px;overflow-y:auto}.inbox-refined .composer-modes,.inbox-refined .composer-heading,.inbox-refined .composer-footer{flex-shrink:0}.inbox-refined .composer-modes{margin-bottom:6px}.inbox-refined .composer-footer{background:inherit;position:relative}.inbox-refined .composer-footer .send-button{flex-shrink:0}.inbox-refined .composer>p[role=status]{flex-shrink:0;font-size:10px}.inbox-refined .customer-drawer-body{overscroll-behavior:contain}.customer-drawer .customer-panel section+section{margin-top:12px;padding-top:12px}.customer-drawer .customer-identity{margin-block:9px}.customer-drawer .detail-fields{gap:8px;margin-top:8px}@container (min-width:1500px){.inbox-refined .inbox-panels{grid-template-columns:390px minmax(0,1fr)}}.integration-manager table{border-collapse:collapse;min-width:1280px}.integration-manager th,.integration-manager td{vertical-align:top;padding:10px 12px;line-height:1.5}.integration-manager th{background:var(--surface);z-index:1;position:sticky;top:0}.integration-manager td:nth-child(2),.integration-manager td:nth-child(3){white-space:nowrap}.integration-manager td:last-child{min-width:168px}.integration-manager td:last-child button{margin-bottom:4px}.integration-manager input:not([type=checkbox]),.integration-manager select{border:1px solid var(--border);background:var(--surface);color:var(--text-primary);border-radius:4px;margin-top:4px;padding:7px 9px}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
